Testimonials

Pearl

Pearl
Pearl

Karen kept us fully updated while we were away on how well our cat Pearl was doing. Karen spent lots of time making sure Pearl was settled and happy. Karen was professional and friendly and we would highly recommend her services.

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Pepsi & Max

Pepsi & Max
Pepsi & Max

The service was great – I had no worries about my pets while I was away as I knew they were in safe hands! The updates and photos were a nice touch and everything was tidy and clean when we returned. I feel like my animals had a holiday as well – they were pampered – thank you!.

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Daisy & Flo

Daisy & Flo
Daisy & Flo

Professional and very thoughtful service provided for my two kittens. I found Karen to be extremely thorough in identifying their needs for the week I was on holiday. I felt that Karen was caring and passionate about her job and felt instantly assured on the initial visit that my kittens would be in very good hands. Karen went over and above to keep me informed daily. Lovely personal service!

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Paloma

Paloma
Paloma

We contacted Karen due to the good reviews on her website but to be honest even though they are very good they don’t do her justice. Her service is totally professional due to Karen’s fantastic, honest and enthusiastic approach. We cannot fault her in any way. The update service was something we looked forward to every day. We felt like Paloma was on holiday, telling us what a wonderful time she was having. Brilliant, fantastic, trustworthy, can’t say enough positive feedback. Thank you, can’t recommend you enough.

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Ralph & Bertie

Ralph & Bertie
Ralph & Bertie

Karen, the service my dogs receive from you is wonderful. While on holiday you kept me updated daily and I did not need to worry knowing they would be getting the best possible care from you. I came home to two very happy little dogs. I would not hesitate in recommending you to anyone looking for pet sitting.

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Rose, Petal, Chloe & Casper

Rose, Petal, Chloe & Casper
Rose, Petal, Chloe & Casper

Karen gave my 4 cats a great service. She put me at ease before I went away. (They have never been left before). I felt they were safe in her care. She also dealt well with their medical needs. I returned home to 4 happy and contented cats. We will definitely be using the service again.

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Smartie

Smartie
Smartie

Excellent service provided as promised. Enjoyed receiving updates and photos whilst on holiday – helped to put our mind at rest and started to look forward to our emails. Extremely happy with service provided, will definitely use Karen again and will recommend to all our friends.

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“R” Brian

RBrian
“R” Brian

I felt totally reassured that you were looking after “R” Brian! The emails and photos were great and I felt he had been really cared for. The total service, including the consultation, was very professional and I would be happy for you to care for Brian again………I think he would agree!

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Holly, Daisy & Lily

Holly, Daisy & Lily
Holly, Daisy & Lily

We were confident that Holly, Daisy and Lily would be looked after very well by Karen. The nightly updates and photos were much appreciated and we could see that they were safe and happy. Karen also put out our dust bin and hovered up after the cats scratch board bits – extra services we had not expected and valued. The cats were looked after as well as we would have done and gave us peace of mind far from home. Thank you.

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Kitty & Jasmin

Kitty
Kitty

A home from home service! My lovely cats hardly recognised I had been away for the break. I have two cats with very different needs due to age/health. Karen was amazing, so empathetic, caring and meticulous from start to finish. The service offered was professional with a very personal aspect. Karen is such a lovely lady, she immediately made me feel at ease and that I could trust her. My home was as I had left it, clean, in one piece and secure. The cats were not stressed both relaxed and happy to see me. Karen you were an amazing find I am so glad we met you. I cannot thank you enough for your kindness, thoughtfulness and for just knowing what I needed to be reassured leaving such precious cargo.

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Missy, George & Bella

Missy, George & Bella
Missy, George & Bella

Without your service we would not have been able to have had a holiday! The updates and photos were so reassuring and appreciated. It was lovely to see our kittens interact with you. They were very content, settled and happy upon our return – a testament to your excellent care and attention. Thank you so much.

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Cheetah & Dolly

Cheetah & Dolly
Cheetah & Dolly

I could not fault Karen’s service and attention to detail. I had no worries whilst away as I knew they were being well cared for. She loves animals and this shows in her service. Would highly recommend her to anyone who needs pets looking after.

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Tallulah

Photo of Parker, Alan, Muffin, Timmy & Darwin
Tallulah

We are more than pleased with your service. We had peace of mind the whole time and every confidence that if something should go wrong you are more than capable to deal with any emergency. We loved the updates on what sap, we found we were looking forward to them every day. Tallulah was very happy with no signs of distress in any way. All we can say is you are an angel and we will be singing your praises to everyone we know.

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Mungo

Photo of Mungo
Mungo

Very accommodating at short notice. Great updates on how Mungo was getting on over the week. Very happy to use the service again in the future.

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Parker, Alan, Muffin, Timmy & Darwin

Photo of Parker, Alan, Muffin, Timmy & Darwin
Parker & co

Karen is without a doubt the best pet sitter we could have possibly had! We went on holiday for two weeks knowing our pets were going to be in safe hands. We received emails every day and loads if photographs which were really appreciated. We arrived home to very happy, well loved and cared for pets. I will definitely be using Karen again. Our little gang loved her!

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Dylan

Photo of Dylan
Dylan

Karen was just brilliant at looking after Dylan. She spent a lot of time prior to looking after him finding out what he liked and how best to care for him. I felt really confident that my dog and home were in safe hands. I would definitely recommend Karen. She is professional, trustworthy and the pictures of Dylan and updates made me feel I was part of his day too!

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Paddy Paws, Samantha & Ellie

Photo of Paddy Paws, Samantha & Ellie
Paddy Paws & co

Thank you so much Karen for everything. You went above and beyond what was expected and looked after Paddy Paws, Samantha and Ellie brilliantly. I really enjoyed my holiday knowing they were getting the best care possible. It was lovely to receive emails from you too. I would not hesitate to recommend you. I think Paddy Paws is going to pine for you now!

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Ollie

Photo of Ollie
Ollie

I am so pleased that Karen was able to look after Ollie on short notice. Ollie was so happy on my return so it shows he has been relaxed and content while I have been away. The texts and picture I received off Karen was a lovely touch and just what I needed when away from home. Karen is a lovely genuine cat lady! Thank you!

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Cassie, Jack & Frank

Photo of Cassie, Jack & Frank
Cassie & co

An excellent service! Karen's a genuine, caring person and her love for pets especially cats is obvious. Thank you for all your help whilst we were away!

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Cleo, Jinxy, Clyde, Bonnie, Billy & Gizmo

Photo of Cleo, Jinxy, Clyde, Bonnie , Billy & Gizmo
Cleo & co

Absolutely Brilliant! We really appreciated the updates and pictures and all the care that was given to all of the cats. They were very relaxed and confident when we got back from holiday. Thank you.

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Woody

Photo of Woody
Woody

Very pleased with the reliable service Karen provided for Woody. Feedback each week was also very helpful!

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Winston & Waffles

Photo of Winston & Waffles
Winston & Waffles

Using Chapelford Pet Sitting Services enabled us to ensure that our beloved cats were well looked after whilst we were away on holiday without the traumatic experience of sending them to a cattery. The service was excellent and thorough right from Karen's initial visit through to her daily email reports. Karen went above and beyond our expectations! We will not hesitate to use again and highly recommend you. P.S Winston and Waffles miss you!

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Sox

Photo of Sox
Sox

Sox our cat had a lovely time. We were greeted by a very happy cat when we returned. It was great value for money and will be recommending Karen to our friends and family.

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Sticky

Photo of Sticky
Sticky

Fantastic service! We really appreciated the daily updates on Sticky and the photos you sent of him too. It was also appreciated that you watered the garden and opened and closed the curtains too. We could tell how much you really care about cats and knew he would be in safe hands.

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Alfie & Bailey

Photo of Alfie & Bailey
Alfie & Bailey

I feel that the service that you offer is second to none so much so that even if I'm away for just a few days I'd rather pay you to look after the boys rather than asking friends. The cost is superb and I love the updates you send me and the pictures too. For me your services are invaluable.

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Daphne & Ruby

Photo of Daphne & Ruby
Daphne & Ruby

Excellent service provided by Karen, thank you! Throughout our holiday we received regular updates via email including videos which not only reassured us but provided great amusement. We highly recommend Karen and will certainly be booking her service for future holidays.

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Ruby & Yogi

Photo of Ruby & Yogi
Ruby & Yogi

We came back to 2 very happy, content and well looked after dogs. It's the first time we have ever used a service like this and wouldn't hesitate in doing so again. Karen is great. Very friendly, professional and genuinely cares. Even the cats have been spoilt with cuddles! Thanks so much Karen, will definitely use you again and pass your details on to anyone we hear of looking for a pet sitter. You're a star!

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Rhody & Willow

Photo of Rhody & Bella
Rhody & Willow

After having had a bad experience with a cattery during our last holiday, the thought of allowing our cats to stay at home in their comfort zone was very appealing. Karen came for the home tour and that day we knew that we had made the right decision. She is patient and demonstrated a definite love for cats. Throughout our vacation Karen kept us up to date with daily emails and pictures of our fur kids, which was really appreciated and occasionally brought a tear to "mummy's" eye. We'll definitely be booking Karen's services for our next long vacation. Thanks!

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Dotty

Photo of Dotty
Dotty

After coming to walk Dotty for a number of months now you have definitely helped Dotty get more used to being out on her lead and helped her behaviour which was becoming difficult to manage. She thoroughly enjoys her walks with you. Thank you!.

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Bella

Photo of Bella
Bella

Karen provided and urgent response at a time of family bereavement. She gave us complete confidence that Bella, a 4½ month old puppy, would be well cared for. Bella was happy and content when we got back home.

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Maisy

Photo of Maisy
Maisy

Fab service! Thank you for the text updates which gave me peace of mind knowing Maisy was ok whilst we were away. The welcome note and visit updates were lovely to come back to. I'm so glad you offer this service as I know Maisy wouldn't be happy in a cattery, instead she is looked after by a caring animal lover - thanks again!

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Nellie

Nellie lying on the couch
Nellie

Nellie, our Labradoodle puppy, had the pleasure of Karen's company for the day. Karen visited 3 times over the course if the day and after every visit she would text is to let us know how Nellie was doing and even sent photos! A really special touch. Not only does Karen offer a fabulous, professional service but her enthusiasm for the animals is overwhelming. She made us feel as if Nellie was truly special and unique! I would not hesitate to use her services again or to recommend her to anyone. Thank you so much!

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Bella

Headshot of Bella, the dog
Bella

Excellent Service. Bella is very comfortable with you which makes it easier to leave her so young. Great getting the texts and picture updates as made me feel at ease. Thank you for allowing us to have a relaxing day knowing Bella was in safe hands.

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Pebble

Pebble, the cat is sitting and looking into the camera
Pebble

I really appreciated the text messages and the diary of how Pebble was each day which was there for me to read when we arrived home. Knowing he had some cuddles as well as being fed was lovely also. It was also good to know that the post was being put out of sight from the letterbox.

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Beryl

Beryl, the cat is staring into the camera
Beryl

It is very comforting to be able to leave your pet in the care of someone like Karen who clearly goes the extra mile to deliver a great service. Beryl seemed much more content than when she has been left previously with other petsitters. We enjoyed the text updates.

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Maggie May

Maggie, the cat is staring into the camera
Maggie May

Chapelford Pet Sitting Services has proved exceptional, offering a friendly and valuable service in tending for our cat, Maggie May. Karen certainly takes pride in her work and treats each pet as if they were her own. Our cat adores the quality time, eats well and enjoys being loved and groomed in the comfort of her own home. Karen goes that "extra mile" to ensure complete satisfaction. She is of great character, friendly and honest. We are able to relax knowing both Maggie May and our home are safe and secure. We appreciate this truly unique and exemplar service.

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Polly & Eddie

Two cats stirring and staring at the camera
Polly & Eddie

Excellent, attentive and caring service! I had been very anxious about taking my cats, Eddie and Polly, to a cattery while we went off on holiday for a week as Eddie gets very distressed travelling and Polly is only 5 months old and very sociable. I was delighted to hear about Karen's new business venture as I have known her for many years and I can think of no bigger animal lover. I knew my cats would be fed, watered and loved in their own home which absolutely made my holiday. Thank you.

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Marty

Marty, a black bog, has a tennis ball in his mouth and ready to play
Marty

As a devoted dog owner it is reassuring to know that our dog is in safe hands. We are able to go out to work without worrying. We find the feedback sheets, text messages and photos a great way to keep track of his well being. We also found the initial consultation very useful and Karen is very professional.

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Lexi & Bella

Lexi & Bella a a pair os Shih Tzu dogs. One is standing, while the other is lying on the grass
Lexi & Bella

Lexi and Bella have really come on since your visits/walks in the day.

Before we started the walks with you the girls were home most of the day on their own and we couldn't get them to toilet outside. They are now peeing outside pretty much each time they need to go, they are walking better on their lead and aren't jumping up as much when they're excited. The girls love their walks and visits from you and I am much more at ease knowing they are in good hands. I hope their progress continues as they are growing up into such amazing and sweet natured dogs. You are such an amazing and caring person who I fully trust with my girls and you really have done wonders with them in such a short space of time!

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Manis

Manis is a black cat, who is lying on the kitchen floor in bathing in the sun
Manis

The service was fantastic. It was nice to come home to a happy and relaxed animal. The texts and photos were a great bonus. Will certainly use your service again.

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Max

Max the dog, waiting patiently to go for a walk
Max

It was lovely to be able to leave Max in his own home whilst we were out for a long day. Karen kept us up to date throughout the day as to how Max was, even sending us photos, meaning we could relax knowing he was in good hands.

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Penelope

Penelope is a chiwawa, wearing a brown jumper and sitting on a chair
Penelope

Karen gave me peace of mind while we were away. Penelope had only been in the UK for 2 weeks when we needed Karen's services. Penelope is a nervous little dog and Karen took the time to get to know her and was very gentle to the point Penelope was excited to see Karen. Also the daily text messages are great, stops me being an over anxious owner.

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Gerard

A close up of Gerard the dog
Gerard

The service offered has by far exceeded our expectations. Karen is obviously very passionate about the care and wellbeing of animals. We are made to feel very reassured by professionalism and expertise delivered to a very happy Gerard. The detailed feedback is very indicative of how thorough the care is and a real friendship has developed. I would definitely recommend this service to anyone. Thank you Karen.

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Millie

Millie, a West Highland Terrier, is ona lead in the park
Millie

Just wanted to say a big heartfelt thank you from Millie, myself and Trevor.

We never imagined we would find someone to take care of Millie the way we do, but we have. Your professional and caring approach has put us all at ease.

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Nala & Luna

Two cats sitting sitting on the carpet staring at the camera
Nala & Luna

We couldn't have been any happier with the service from Karen. Our daily pictures and updates put our minds at rest. Karen is very professional and genuinely loves our cats. Our cats love her - we think they'll miss her more than us!

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Polly & Rosie

Two cats sitting sitting on the carpet staring at the camera
Polly & Rosie

We are so pleased with the service from Karen. Rosie and Polly are fairly timid cats and we've always felt anxious taking them to a cattery when we go on holiday. Karen took the time to find out lots about Rosie and Polly before we went away and the text updates, photos and pet update sheets are fantastic. Rosie and Polly seem happy and relaxed since we got back and it's clear Karen has spent a lot of time with them. We are 100% satisfied and will definitely use the service again!

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Alfie & Nero

Two black dogs, one sitting and the other lying down waiting to go for a walk
Alfie & Nero

Karen has helped our family out greatly these past two days. My mind has been at ease knowing that my two dogs have been exercised and looked after at a time we weren't able to. After talking to Karen I could tell that the boys would be a priority. This is an excellent service and I wouldn't hesitate to use Karen again in the future.

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Dexter

Black cat sitting and staring into the camera
Dexter

Very thorough and a pleasant person. Felt very relaxed leaving Dexter in your care. Love the texts and email photos. Adds something much more to a standard pet sitting service that you could get elsewhere.

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Darcy & George

Two cats sitting and looking into the camera
Darcy & George

Thoroughly impressed with the service received from Karen from initial contact to the pet sitting itself. I felt reassured immediately and comfortable entrusting our pets and house to her care. George and Darcy were both well looked after and she made a better job of cleaning their food area than me!

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Lexi & Co

Three guinea pics eating straw
Lexi & co

Great service, loved the updates and the update sheet on our return. Would highly recommend and will definitely be using again!

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Five Felines

Five cats
Five Felines

Thank you very much for looking after Sam, Pip, Molly, Rosie and Alfie. I really appreciated the text updates on how they were doing when you had been to feed them,. It was great to come home to 5 happy cats! Your service is very professional and I would not hesitate to recommend you.

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Hera & Lily

Hera & Lily, two dogs, sitting patiently to go walkies
Hera & Lexi

I just wanted to say a BIG THANK YOU for all your help over the past 10 weeks. I know this sounds weird but I'm not sure how Hera would possibly know but she seemed quite down for a while after you left yesterday. We can't thank you enough for all your help and support with Hera and Lily and also with my Mum, it meant we didn't have to worry whilst we were away and were safe in the knowledge that Hera and Lily were being looked after and that my Mum had the support she needed.

Working out that the "halti" collar worked best for Hera has been genius and has certainly made a difference to Hera and will do for us when we are walking her from now on. You have been the upmost professional and also extremely flexible which has been great for our particular circumstances together with being so caring and considerate - your many cute and furry clients are all very, very lucky to have you!

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Charlie

Charlie the duck, resting in the garden
Charlie

You are like a living “guardian angel”. Feedback from holiday to home is second to none and attention to detail, perfect. I’m sure my pet misses you now! Thank you

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Maisey

Maisey the dog, is sitting patiently to go for a walk
Maisey

Fantastic service, not only does it help me out but it helps Maisey too.

She is now better behaved and looks forward to seeing you every day. Love the fact you are so flexible with my hours and that you help train Maisey.

She is now a much happier little girl.

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Rosie & J Lo

Guinea pigs in their cage
Rosie & J Lo

Karen is extremely friendly & thorough. She looked after our 2 little guinea pigs, Rosie & J Lo, as if they were hers. We had daily updates, texts to us and even received a picture. Karen made us feel very relaxed about leaving the guineas in her hands. Also it was nice knowing our house was being looked after too. Thank you Karen for everything.

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Daisy

Rabbit in the garden
Daisy

Very friendly and professional. Loved getting our daily text to see how Daisy was getting on, also loved the pictures by email. Would highly recommend Karen as I came home to a very happy rabbit.

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Busby

Busby the cat sitting waiting patiently for food
Busby

Busby has never been so pampered! We have never used a pet sitting service before (used catteries), so were a little nervous. However you thought of things we hadn't even considered! So reassuring and professional, daily updates much appreciated. It's so nice to know you cared about Busby and treated her like one of your own cats. Wouldn't hesitate to use again - no more catteries! Thanks a million.

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Meep Meep, Quackers & Marshmallow

Ducks lying in the garden
Meep Meep & co

You are only person I would trust to look after Pumpkin and the ducks for us. Thank you so much for keeping them happy while we where away :-)

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Toby

Beagle dog, lying in the sun
Toby

Since using Karen to help look after Toby I have noticed a positive enhancement within his nature. The ability to book appointments at short notice is a huge benefit and it is satisfying to read the daily visit reports. Thank you for all your support and attention to detail. I would not hesitate recommending you to others.

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Margo & Nancy

Margo the dog & Nancy the cat posing for the camera
Margo & Nancy

I find Karen to be very professional. She takes time to get to know you and your pets. In doing so she looks after your pets like you would do. She also updates you with regular texts, which I find reassuring. Karen is more than a pet sitter, she is a pet lover and I would RECOMMEND her anytime.

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The 3 Amigos

The 3 amigos are a ginger, a tabby and a black & white cat
The 3 Amigos

The service gave me peace of mind on holiday regarding the care of my 3 cats. They eat different types of food and for health reasons it was important that they don't eat each other's food. Karen was able to supervise their meals and monitor their well-being. Daily texts and photos added to this reassurance. The service meant I didn't have to ask relatives to travel some distance and extra benefits included monitoring the house and giving the impression we were at home. Karen has a good relationship with the local vets and it was reassuring to know that should any of the cats have needed veterinary care, it would have been arranged straight away.

I would definitely recommend this service.

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Pumpkin

Pumpkin, the cat, coming down the stairs
Pumpkin

We would not have trusted anyone else to look after Pumpkin. He means a lot to us. However, we knew with Karen he would be well looked after and cared for just as we care for him. The regular texts we received were reassuring to know he was o.k and the photos showed us how happy he was too.

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Fozzie & Rudy

Two ginger and white cats
Fozzie & Rudy

We were delighted with the service & could rest in the knowledge that they were in safe hands and being cared for as if they were your own. It's not just a service you offer - it's a whole package of peace of mind. The cats were happier in their own home & that was better for us. Would definitely use the service again & recommend you to anyone with pets themselves.

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Essie & Maisie

Essie, the tortoise, eating lettuce
Essie & Maisie

We could relax knowing that Essie & Maisie [the rabbit] were looked after well and had not had to be uprooted & taken elsewhere!. Although they need virtually no looking after except food and water daily, it was good to know there was someone checking them each day.

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Bert & Dougal

Bert & Dougal are West Highland Terriers waiting excitedly to go walkies
Bert & Dougal

Excellent service, 5 star. Very aware of the dogs needs and very 'hands on'. They loved the attention. I would definitely recommend and use again.

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Mitch

Mitch, a chocolate labrador retriever, resting in the shade
Mitch

We both agree that Karen is fantastic. She has brought Mitchell along wonderfully and he loves her so much.  I feel the training Karen does makes it easier for us at home and it makes mitch a happy puppy when he shows us what he has learned.  I am so confident with her abilities and appreciate all the support she has given as i quiz her a lot about techniques.  Absolutely fantastic and we will continue to recommend to friends and family

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Bentley

Bentley, the rockweiller, out in the garden
Bentley

I am thankful that you can always manage to fit Bentley in for visits when we are working long days which means I don't need to worry. After his operation I have learned a lot from tour experiences and taken advice to ensure better recovery and we both really appreciate the visits. I believe that by having visits during the day this will help build back up his confidence and also speed up his recovery time. With your support the process has been easier.

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Bentley

Bentley, the cockerspaniel, sitting in the garden
Bentley

I have been 100% satisfied with the service provided. Bentley is so important to me and when I leave for work in the morning I do so content in the knowledge that at lunchtime he'll receive a visit from someone who loves dogs and takes time to get to know them as individuals. I come home at night to a happy, contented dog so I know Bentley is very happy with his routine. It's very reassuring for me to know that you are knowledgeable in pet care and take your job very seriously. Daily texts and weekly update log sheets are a great way of keeping up with what he's been getting up to.

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Buster

Buster, the dog, resting in bed
Buster

Buster is coming on in leaps and bounds and Karen is investing a lot of time into play with him at this early stage. He is better behaved and is content when left.  Karen has done everything that we ask and is always asking how she can improve so that she meets Buster's needs.

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